How to Link JPay Account to Securus Account



Securus Technologies is phasing out JPay. This is a quick guide to show how it can be done at home.

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  • How can I connect my JPay video visit yo Securus video visit

  • my user and paswaor id correct but doesnt let me log in. what could the problem be?

  • I had a jpay and securus account however one name in surname was incorrect. I tried to email support to get it changed but after no reply decided to close accounts both down and start again. Now I can't link the accounts. Get error code 101 call this number. I'm in the UK so unable to do this đŸ˜Ș

  • Do you need the same email address for JPay and securus? I had a JPay account and it’s not allowing me to use this email again.

  • how do you link Jpay to securus outside US etc? Im in UK and its telling me to email them or phone them for assitance in linking, however, they are not responding days later. I have attempted to contact them 3x.

  • How do I do this when there is no pop up?

  • So, i can send better emails to my husband this way instead of being confused with jpay? How do I get my husband to put me as a contact for this?

  • Hello! I'm from Brazil and I used Jpay, but for a few weeks the app doesn't open because it says it's changed to securus, but I can't make a securus account at all, is something on my computer blocking it?

  • More videos about both

  • If I have problems linking my jpay securus account, it appears that it can't be done right now, what can I do?

  • How does it work when living outside the US (germany)? Jpay deleted messages and won't let me send messages to one specific inmate. + linking is difficult as no one from the support center replies

  • Can you transfer stamps from inmate to inmate one in county other in prison? Both michigan. County inmate getting out there are additional unused stamps that when I purchased I hit purchase but nothing came up that it went through ended up doing that 4 times, so I got screwed with all these stamps, now what can be done w them? Help.

  • Greetings. I am having difficulty linking my JPay to my Securus emessaging. I followed what you did at the start log into JPay, sign in and then click on email and enter through that pop up. I put in my email address and it says an account exists with this. The loved one locked up calls me through Securus so that's why I have an account set up. Also, I tried enrolling through Securus and it mentions "The service temporarily is down please try again later." What am I doing wrong?

  • Mine doesn't do this. It says it's having technical difficulties linking my account.

  • Can not do it as I live in uk